Infinite Warranty
$ 35.00
After the 90 day mark of the Swell Vision Standard Warranty, you can opt-in to our Infinite Warranty* program for a flat fee of $35.00. Swell Vision stands behind our products and will replace your purchase with no questions asked for up to five years from the date of purchase or 2 replacements whichever comes first.
Lifetime Craftsmanship Warranty
If your shades ever have an issue that is our fault, such as a manufacturing defect or a problem that should not occur with normal use, we will replace your pair at absolutely no cost to you for life.
How to request
- Send an email to ellen.dellacroce@swellvision.com with your name (same as the order) and the style/color of the pair you would like to replace.
- A dated sales receipt is required to honor our warranty.
- International customers agree to pay any customs/duties fees incurred for the shipment of any warrantied products.
*Warranty does not apply to sale items.
Lost & Broken Replacements
Coverage for lost or broken shades can be made for the same style/color if supplies are available. If the style you request is sold out, you will have the option to choose a different style within the same series.
The price for Shipping and Handling of each replacement pair is $8.00 in the U.S. and $20.00 on International Orders. This is an estimated, flat cost to assist us in fulfilling all replacements. It is subject to change but we work hard to keep it as low as possible.
Each pair can be replaced up to twice under the lost & broken warranty. After that, we'll ask that you buy the next one to make sure we can continue to offer such a strong warranty.
How to request
- Send an email to ellen.dellacroce@swellvision.com with your name (same as the order) and the style/color of the pair you would like to replace.
- We will provide you with a link to pay for the Shipping and Handling.
- Once you pay, we will ship your replacement and have you back in business.
- A dated sales receipt is required to honor our warranty.
- International customers agree to pay any customs/duties fees incurred for the shipment of any warrantied products
*Warranty does not apply to sale items.
