After the one year mark you can opt in to our infinite warranty program for a flat fee of $35.00 USD. Swell Vision stands behind our products and will replace your purchase. Just email firstname.lastname@example.org and full replacement will be covered under the infinite warranty. We do not want to pollute the earth with over consumption, and you don't need to deplete your bank account with unnecessary spend. This is sustainability.
Lifetime Craftsmanship Warranty
If your shades ever have an issue that is our fault such as a manufacturing defect or a problem that should not occur with normal use, we will replace your pair at absolutely no cost to you for life. There are no limits as to how many times a pair can be replaced under this warranty because we want to make any craftsmanship issue right.
Lost & Broken Replacements
Coverage for Lost or Broken shades can be made for the same style/color if supplies are available. If the style you request is sold out, you will have the option to be placed on pre-order if the style will be returning or to choose a different style within the same series.
The price for Shipping and Handling of each replacement pair is $8. This is an estimated, flat cost to assist us in fulfilling all replacements. It is subject to change but we work hard to keep it as low as possible.
To request a replacement, just email us your name from the order and the style/color of the pair you would like to replace. We will provide you with a link to pay for the Shipping and Handling. Once you pay, we will ship your replacement and have you back in business.
Each pair can be replaced up to twice under the Lost/Broken warranty. After that, we'll ask that you buy the next one to make sure we can continue to offer such a strong warranty.